REPRESENTATION AND CUSTOMER CARE
WHY IS IT IMPORTANT TO HAVE AN EXCELLENT CUSTOMER CARE AND REPRESENTATIVE SERVICES?
Today, the strength of companies is not only the product provided, but also the client and his loyalty. In order to better track the Russian market, to assist in finding business partners or for business missions, you must have a meeting place that is not only virtual, but also physical. Accordingly, this will provide an opportunity to provide all the assistance services before, during and after the product purchase, thus achieving the customers’ goodwill.
HOW DO WE DO IT?
To provide a full range of services, we provide our clients with our offices and our qualified staff in Moscow as a representative office. We work directly on the market on behalf of and at the expense of your company; we develop new business contacts; we organize exhibition halls where we will display your products. Creating your own trading office in the Russian capital, we can create a direct relationship with customers, which will consolidate customer satisfaction and create a successful brand for your company in a new market.
We have a wide range of excellent tools and services available to our customers:
- Exhibition space/showroom for our customers
- Highly qualified staff on site
- Ability to equip an office with a company logo
- Phone communication line – in the official language of the country concerned – intended to serve the customers of each of our clients.
- Supporting daily relationships with local partners and support for pre-sales and after-sales services